Reviews For Sport Clips Haircuts of Richmond - Shops at Kickback Jack's

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1 rating

Really should be a zero rating. My son came in for a haircut and asked for #7 on sides and a TRIM , about one inch in top and said he wanted to keep it long (he had about 4 inches of growth. Apparently it was the first day for this stylist - she cut it ALL off . He literally has a flat top. We spend a lot of money at this location for my husband and two boys - not sure we will be returning .

Reply from Sport Clips Haircuts of Richmond - Shops at Kickback Jack's:
Thank you so much for sharing your feedback as we see it as an opportunity to improve. We sincerely apologize for the experience you had and for not meeting your expectations. We hope you will give us another try to deliver the best client experience possible.

1 rating

I asked for a bald fade and got a crooked bowl cut!! Obvious lines that should have been faded and they are going in different directions! Easily one of the top five worst haircuts I ever received. You should have you stylists prepare a book of different hair cuts styles they have done. That way I’ll know that when I sit in the chair I’ll be walking out with a jacked up fade!! I would leave no stars if I could!!

Reply from Sport Clips Haircuts of Richmond - Shops at Kickback Jack's:
Thank you, Brad, for your sharing your feedback. We sincerely apologize that we did not meet or exceed your expectations with your haircut. We see client feedback as an opportunity to improve and we appreciate your suggestions. We hope that you will give us another try to deliver the best client experience possible.

1 rating

Way over priced for a simple haircut 22.00 for just a cut no shampoo or anything else even offered I feel I was rushed in and rushed out will never ever go here or any sport clip again. Stylist was in way to big of a rush.

Reply from Sport Clips Haircuts of Richmond - Shops at Kickback Jack's:
Thank you, Melvin, for sharing your feedback. We apologize that we didn't meet or exceed your expectations with your service. Our goal is the deliver the best client experience possible.We will be reaching out to your directly.

Rated 4.0 out of 5.0 based on 16 Client reviews

1
M W. | January 17, 2021 Haircut

"Really should be a zero rating. My son came in for a haircut and asked for #7 on sides and a TRIM , "

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1
Brad C. | September 25, 2020 Haircut

"I asked for a bald fade and got a crooked bowl cut!! Obvious lines that should have been faded and t"

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1
Melvin D. | June 13, 2020 Haircut

"Way over priced for a simple haircut 22.00 for just a cut no shampoo or anything else even offered I"

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5
I cannot tell you my name but this place is awesome!!!!! P. | April 8, 2019 Overall Experience

"This is the best place ever. I love how all the barbors are cooperative and always have a smile on t"

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5
SOmeOne S. | April 8, 2019 Overall Experience

"I like to go to this place Sanjay.I like to go to this place Sanjay. I like to go to this place Sanj"

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1
Adam A. | January 26, 2019 Service

"I have been coming to this location for years and normally love the service but today I checked in w"

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5
Ricky P. | April 18, 2018 Stylist

"Tammy and Nicole rock!"

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5
Meagan L. | November 30, 2017 Stylist

"Courteous and professional stylists. "

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5
Tate L. | October 11, 2017 Haircut

"nice haircut"

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5
Drake J. | September 23, 2017 Overall Experience

"Great customer service, Great cut, Great Massage! What’s not to love??!"

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